New SendSuite Shipping and Tracking Solutions Save Law Firms Time and Money and Reduce Risk
STAMFORD, Conn. — (BUSINESS WIRE) — March 30, 2017 — Pitney Bowes Inc. (NYSE: PBI), a global technology company that provides innovative products and solutions to power commerce, will showcase its latest solutions for inbound and outbound parcel management at the Association of Legal Administrators (ALA) 2017 Annual Conference & Expo, April 2-5, in Denver. At booth #216, Pitney Bowes legal workflow experts will be demonstrating SendSuite Live and SendSuite Tracking Online, which can help law firms of all sizes automate their processes for sending and receiving expedited mail and parcels to save time and money and ensure compliance.
“Law firms today are going through a digital transformation and seek solutions that automate their processes, cut operating costs, and reduce compliance risk,” said Tom Hazel, North America Channel Director, Pitney Bowes Shipping Solutions. “With the high number of critical and time-sensitive documents and parcels, such as contracts and case files, sent and received by law firms, there is a tremendous opportunity to automate a traditionally manual, paper-based process. Bringing together the latest shipping and tracking technology – either on-site, via the cloud, or a combination – to optimize these processes can pay big returns for firms. From ensuring an unbroken chain of custody, to selecting the best carrier for each overnight package, Pitney Bowes has the right solution to help them.”
Pitney Bowes SendSuite Solutions are web-based multi-carrier parcel management solutions that enable law firms to better ship, track, receive and deliver. These innovative software solutions replace multiple outdated and manual processes with a single, user-friendly platform to better manage carrier and mail expenses, which reduces costs, streamlines operations and improves customer service.
Pitney Bowes SendSuite Live displays the latest rates and services from multiple carriers, giving firms the information needed to select the right carriers and delivery options for each parcel. It helps ensure client billing accuracy by automatically allocating charges to the appropriate client, cost center or department for every shipment and mail piece. SendSuite Live also automatically supplies accounting with accurate data electronically to recover all charges and fees. In addition, firms can save up to 75 percent and avoid unnecessary fees and surcharges by selecting the right carrier.
“We use SendSuite Live to bill postage and shipping charges to our cases and by doing so has made us more efficient; previously it was a manual process,” said Bernardo Garcia, Controller, Morgan & Morgan, P.A. “It has also simplified our process for generating shipping labels because we can use SendSuite Live to create FedEx & UPS labels without having to log into two different websites. Another bonus is that it allows us to quickly look up and track shipments billed to a specific case or research all postage and shipments billed to a case.”
The process for receiving and tracking inbound documents and packages at law firms is also often manually intensive and can pose a significant risk to the firm. Disorganized or informal document and parcel management can even cost law firms their cases. In one high-profile court case, the mailroom of a prestigious New York law firm representing a death-row inmate mistakenly returned unopened court orders denying the inmate’s appeal in 2003. The U.S. Supreme Court later ordered a new hearing for the inmate, citing the firm’s improper handling of the documents.
Pitney Bowes SendSuite Tracking Online is a cloud-based solution that automates and standardizes the inbound process and tracks document or parcels from when they enter the facility and records every step along the way to preserve the chain of custody and ensure nothing is delayed or misplaced.
For more information on these innovative parcel management solutions, please visit us at ALA booth #216 or online at http://www.pitneybowes.com/us/shipping or #ShipSmarter.
About Pitney Bowes
Pitney Bowes (NYSE: PBI) is a global technology company powering billions of transactions – physical and digital – in the connected and borderless world of commerce. Clients around the world, including 90 percent of the Fortune 500, rely on products, solutions and services from Pitney Bowes in the areas of customer information management, location intelligence, customer engagement, shipping, mailing, and global ecommerce. And with the innovative Pitney Bowes Commerce Cloud, clients can access the broad range of Pitney Bowes solutions, analytics, and APIs to drive commerce. For additional information visit Pitney Bowes, the Craftsmen of Commerce, at www.pitneybowes.com.
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