Founded in 1991, NDC is the leading expert in Nitinol materials technology, processing and development. Formerly a subsidiary company of Johnson & Johnson, NDC became a privately owned and operated company once again in 2008. Today, NDC continues to serve the medical device industry with more than 250 employees who have unmatched knowledge and experience in all things Nitinol. NDC provides Nitinol materials that are produced to the most stringent mechanical specifications and with the highest purity, delivering the most delicate and intricate implantable Nitinol devices and components on the market. To help keep NDC at the forefront of its industry, the company relies on Epicor's robust enterprise-class software application to improve efficiencies in business processes throughout the company and maximize profitability.
"After looking at numerous ERP solutions, Epicor for Medical Devices was a clear standout, exceeding all of our expectations and requirements for success," said Chun Tam, chief financial officer for NDC. "Epicor is generations ahead of the other ERP solutions that we saw. One of the most important business drivers that led us to choose Epicor was its ability to seamlessly scale with the rapid growth of our company."
In the past, NDC was stifled by the complexities of using multiple stand-alone solutions to manage their diverse business needs. "We had to re-enter information into each system. Eventually we decided that we couldn't afford the disconnect anymore," said Tam. With Epicor's single-source, industry-specific ERP solution, NDC has total operational visibility that supports all of their business processes, including the company's financials, manufacturing and customer relationship management (CRM) needs, throughout the enterprise, and various departments and locations.
NDC was also searching for an ERP solution that could help improve customer transparency. This requires the implementation of a sophisticated business intelligence application. With Epicor, NDC can track and target their customers with access to real-time information from a live data source. "With Epicor, we can see customer-specific productivity. This is critical for pricing our services competitively," said Tam. Optimization of Epicor's unmatched business intelligence tools, including its unique drill-down features, allows NDC to target their customers more effectively and price their manufacturing services accordingly. End-to-end customer transparency gives NDC the competitive advantage they need to market their services and products to key customers, and enhance their bottom line.
"We are pleased to provide NDC with a powerful ERP solution that supports deep business insight through rich-decision making capabilities," said James Norwood, senior vice president of product marketing for Epicor. "Epicor has a long history of success in running the business of leading companies in the medical device industry, providing ERP solutions to more than 500 medical device companies worldwide. Epicor will be instrumental in helping NDC handle more complex manufacturing opportunities that meet the strictest quality standards as they continue to grow internationally."
About NDC
More than just a Nitinol supplier, NDC is a comprehensive partner offering complete materials, components, and design and development services to support their customers at any stage of their Nitinol project. Since 1991, NDC has pioneered Nitinol materials and manufacturing processes for the medical, industrial and consumer markets. From providing Nitinol materials produced to the most stringent mechanical specifications and with the highest purity, to delivering the most delicate and intricate implantable Nitinol devices and components on the market, NDC has unmatched Nitinol knowledge and experience. For more information, visit www.nitinol.com.
About Epicor Software Corporation
Epicor Software is a global leader delivering business software solutions to the manufacturing, distribution, retail, hospitality and services industries. With 20,000 customers in over 150 countries, Epicor provides integrated enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and enterprise retail software solutions that enable companies to drive increased efficiency and improve profitability. Founded in 1984, Epicor takes pride in more than 25 years of technology innovation delivering business solutions that provide the scalability and flexibility businesses need to build competitive advantage. Epicor provides a comprehensive range of services with a single point of accountability that promotes rapid return on investment and low total cost of ownership, whether operating business on a local, regional or global scale. The Company's worldwide headquarters are located in Irvine, California with offices and affiliates around the world. For more information, visit www.epicor.com.
Epicor is a registered trademark of Epicor Software Corporation. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.
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