HEWLETT-PACKARD COMPANY AND SUBSIDIARIES SEGMENT / BUSINESS UNIT INFORMATION (Unaudited) (In millions) Growth rate Three months ended (%) ---------------------------- ------------- October October 31, July 31, 31, 2011 2011 2010 Q/Q Y/Y -------- -------- -------- ----- ----- Net revenue:(a) Services Infrastructure Technology Outsourcing $ 3,886 $ 3,884 $ 3,851 0% 1% Technology Services 2,810 2,754 2,733 2% 3% Application Services 1,798 1,698 1,763 6% 2% Business Process Outsourcing 683 658 695 4% (2%) Other 104 95 83 9% 25% -------- -------- -------- Total Services 9,281 9,089 9,125 2% 2% -------- -------- -------- Enterprise Servers, Storage and Networking Industry Standard Servers 3,384 3,302 3,530 2% (4%) Storage 1,088 976 1,044 11% 4% Business Critical Systems 535 459 695 17% (23%) HP Networking(b) 648 659 619 (2%) 5% -------- -------- -------- Total Enterprise Servers, Storage and Networking 5,655 5,396 5,888 5% (4%) -------- -------- -------- HP Software(c) 976 780 763 25% 28% -------- -------- -------- Personal Systems Group(d) Notebooks 5,390 5,082 5,623 6% (4%) Desktops 3,946 3,777 3,928 4% 0% Workstations 593 547 529 8% 12% Other 189 186 203 2% (7%) -------- -------- -------- Total Personal Systems Group 10,118 9,592 10,283 5% (2%) -------- -------- -------- Imaging and Printing Group Supplies 4,041 4,143 4,707 (2%) (14%) Commercial Hardware 1,596 1,292 1,541 24% 4% Consumer Hardware 684 652 747 5% (8%) -------- -------- -------- Total Imaging and Printing Group 6,321 6,087 6,995 4% (10%) -------- -------- -------- HP Financial Services 952 932 809 2% 18% -------- -------- -------- Corporate Investments (94) 266 135 (135%) (170%) -------- -------- -------- Total Segments 33,209 32,142 33,998 3% (2%) -------- -------- -------- Eliminations of intersegment net revenue and other (1,087) (953) (720) 14% 51% -------- -------- -------- Total HP Consolidated Net Revenue $ 32,122 $ 31,189 $ 33,278 3% (3%) ======== ======== ======== (a) Certain fiscal 2011 organizational reclassifications have been reflected retroactively to provide improved visibility and comparability. For each of the quarters in fiscal year 2010, the reclassifications resulted in the transfer of revenue among the Enterprise Servers, Storage and Networking, Services, HP Software and Corporate Investments financial reporting segments. Reclassifications between segments included the transfer of the networking business from Corporate Investments to Enterprise Servers, Storage and Networking, the transfer of the communications and media solutions business from HP Software to Services, and the transfer of the business intelligence business from HP Software to Corporate Investments. In addition, revenue was transferred among the business units within the Services and Personal Systems Group segments. There was no impact on the previously reported financial results for the HP Financial Services and Imaging and Printing Group segments or for the business units within the Imaging and Printing Group segment. (b) The networking business was added to the Enterprise Servers, Storage and Networking segment in fiscal 2011. (c) The Business Technology Optimization and Other Software business units were consolidated into a single business unit within the HP Software segment in fiscal 2011. (d) The Handhelds business unit, which includes devices that run on Windows Mobile software, was reclassified into the Other business unit within the Personal Systems Group in fiscal 2011.